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Shapes Toolkit: How to manage yourself and stay resilient through a complaint with Dr Rachel Morris

Tuesday 30 January 2024 at Zoom

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This is a morning event.

Times: 09:30 - 13:00

Speakers

Dr Rachel Morris

How to manage yourself and stay resilient through a complaint with Dr Rachel Morris

In this session, we think about the way we respond to complaints and difficult feedback. We explore how to manage our emotions, our responses and our behaviour so that we can navigate these difficult times with more ease and self-compassion so that we avoid burning out. or making things worse for ourselves.

Location details

Zoom
Online

Is the training accessible to wheelchairs? Yes

https://zoom.us/

Main contact

Name: Angela Lees

Email: somersetlmc.sth.office@nhs.net

Phone: 01823 331428

If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.

 

Please log in to book this event

This event is open to Somerset GPs, Practices and their staff in the Somerset LMC area. Some events may be open to other healthcare providers, details will be listed in the event.

Name Cost
SGPET members £0.00
Non-members £65.00