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Telephone Triage Step 4 – Make a Diagnosis and Actions (Anytime online tutorial and slide-set)

Please do not contact SGPET about this event.
This is just being advertised here for your information.

Tuesday 30 June 2020

Views: 277

Target learners: All primary care clinicians carrying out telephone consultation and consultation

Presenter/s: Dr Andy Eaton, Somerset GP.

Length: 31 minutes

Description: Covid-19 means that most consultations are now being carried out remotely. This is challenging work and we will all welcome help in increasing our confidence and skills. This is the fifth in a series of webinars on telephone triage.

In this episode we talk about the value of summarising our findings back to the caller, offering a diagnosis or a description of what we feel may be going on, and suggesting options to the patient on how to take things further. This involves the patient in the decision and can help empower them to take positive actions to improve their own health. We also discuss how to decide what to do when things are not black and white, and how looking at things ethically can help unravel a difficult dilemma.

YouTube link:  https://www.youtube.com/watch?v=agSyfvL3ZK0&feature=youtu.be 

Downloads

Main contact

Name: Claire Winchester

Email: claire.winchester1@nhs.net

Please do not contact SGPET about this event.
This is just being advertised here for your information.

If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.